Terms of Service - Commission terms
Last updated: October 2026
These terms apply whenever you commission illustration, branding, or photo editing work from ILUZTAR Creative Studio ("ILUZTAR", "we"). By sending a brief and paying a deposit, you agree to the terms below.
1. Services covered
- Anime-style digital illustration — character sheets, scene compositions, and original character designs.
- Graphic branding — logos, visual identity, brand kits, and social media assets.
- Photo manipulation — retouching, compositing, and headshot enhancement.
- Production assistant / collaborator — joining another studio's team as a freelance illustrator or designer on their project, rather than running the project end-to-end ourselves.
2. Commission process
Every project follows the same path: initial brief and free consultation → quote → sketch and approval → lineart, coloring, and finishing → final delivery. We share progress along the way rather than disappearing until the deadline.
3. Pricing & payment
Pricing is estimate-based and confirmed in writing (chat or email) before any work begins — final price depends on complexity, composition, and any add-ons agreed during the quote. A 50% deposit is required to start work, with the remaining balance due on delivery. We accept bank transfer, GoPay, OVO, and international payment on request.
4. Revisions
Each commission includes a set number of revision rounds, specified in the quote. Revisions requested after that are billed at a small additional fee. Revisions to the agreed sketch/composition are much easier (and cheaper) than changes requested after final rendering has started — flag changes as early as possible.
5. Delivery & file formats
Finished work is delivered in whatever format the project needs — PNG (transparent background), JPG, PSD, AI, or PDF — with high-resolution exports included by default.
6. Usage rights & portfolio display
Once fully paid, you're free to use delivered artwork for the purpose agreed at commission (personal use, commercial use, print, etc. — whatever was scoped in the quote). ILUZTAR retains the right to showcase commissioned work in our portfolio and social media unless you specifically request otherwise in writing before the project starts (common for confidential brand work or private commissions).
7. Cancellation & refunds
You may cancel a commission before sketch approval for a partial refund of the deposit, minus any work already completed. Once final rendering has started, the deposit is non-refundable, since that time and material is already committed to your project.
8. Contact
Questions about these terms before or during a commission? Reach out at iluztar.studio@gmail.com or via Instagram.
Have a project in mind?
Free consultation before any commission — tell us what you need and we'll confirm scope, timeline, and price.
Our offices
- Indonesia
at Way Halim
Bandar Lampung City - Remote-friendly
GMT+7
Instagram @iluztar